Industrial B2B

    100,000 SKUs.
    One Portal.

    From industrial distributors to manufacturers—give your buyers 24/7 self-service ordering. Cut support calls by 60%. Increase repeat orders by 40%. Next-day delivery for 98% of parts.

    $8,400/year saved on support alone
    MRO DistributorsParts SuppliersEquipment Manufacturers
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    The Industrial Distribution Crisis

    Why Your Buyers Order Somewhere Else

    Every phone call to check stock = $15 in your cost. Every manual quote = 45 minutes wasted.

    TIME KILLER

    45 Minutes Per Quote Request

    Buyer emails: 'Quote for 500 units Industrial Valve HV-2000?' Sales rep checks ERP. Calculates volume discount. Types email. Sends quote. Buyer is already gone to competitor with online pricing. 67% of B2B buyers switch suppliers because of slow, manual processes.

    45min

    Avg time per manual quote

    36% of sales time = manual tasks

    PROFIT DRAIN

    300 'Where's My Order?' Calls/Month

    Buyers call: 'What's my order status?' 'Is SKU-12345 in stock?' 'What's my pricing for bulk orders?' Your team answers the same questions 300 times/month. 8 minutes per call. $35/hour labor cost. That's $14,000/year on avoidable support calls.

    300

    Monthly support calls

    $14K/year wasted

    AVOIDABLE LOSS

    Lost Sales After Hours

    Plant manager needs 20 units HV-2000 URGENTLY. It's 2am. Your office closed 6 hours ago. He orders from Grainger instead because they have 24/7 online ordering. You lose $2,400 sale + future business. This happens 40 times/year.

    $96K

    Lost sales after-hours annually

    Industrial buyers expect Amazon-level service. You're stuck in 1995.

    Buyer Experience

    What Your Team Sees After Login

    A portal built around your account, not a generic catalog.

    Welcome Back, Midwest Mfg.

    Your personalized B2B portal is ready.

    Company: Midwest Manufacturing Co.
    Account tier: Gold · $284K annual volume
    Credit available: $42,000
    3 pending quotes awaiting approval
    PM

    Sarah

    Purchasing Manager

    PM

    Mike

    Plant Manager

    FL

    Amy

    Finance Lead

    OD

    David

    Ops Director

    Step 1 of 5

    From 45-Minute Quotes to 8-Second Quotes

    RFQ automation that converts quotes to orders instantly

    Manual Quote Process

    45 min

    Buyer emails quote request

    Sales rep checks email (3hr later)

    Rep logs into ERP, finds pricing

    Rep manually calculates volume discount

    Rep types email quote, sends

    Buyer receives quote, thinks about it

    Total: 45min active + 3hr delays = buyer gone to competitor

    Cost: $35/hour labor = $26.25 per quote

    Automated RFQ Portal

    8 sec

    Buyer clicks 'Request Quote' button

    System: Auto-pulls pricing from ERP

    2 seconds

    Buyer enters quantity (500 units)

    System: Auto-calculates volume discount (15% off)

    3 seconds

    Quote displayed instantly on screen

    Price: $8,250 (500 units @ $16.50 ea)

    3 seconds

    Buyer clicks "Accept Quote" → Converts to order instantly

    Result: 85% quote-to-order conversion

    Total: 8 seconds. Zero human involvement.

    Cost: $0 labor cost

    45 minutes → 8 seconds = 337x faster

    50% conversion → 85% conversion = 70% more orders

    Calculate Your ROI in 60 Seconds

    Real savings from real industrial distributors

    Your Current Costs

    Fill in your numbers and click calculate to see your potential savings

    Built for Every Industrial Business Model

    GRAINGER MODEL

    MRO Distributors

    30,000+ SKUs, next-day delivery

    Challenge

    Manage massive catalogs. Serve 1,000+ buyers. Handle emergency rush orders 24/7.

    Solution

    Self-service portal with real-time stock. Buyers order at 2am, ships 8am. Zero phone calls. 4.5x inventory turnover (Grainger benchmark).

    Key Features

    • 100K+ SKU catalog support
    • Next-day delivery tracking
    • Emergency order flags
    • 24/7 ordering

    60% support call reduction

    WHOLESALE + DIRECT

    Parts Manufacturers

    Sell to distributors + end users

    Challenge

    Different pricing for distributors vs direct buyers. Complex bulk discounts. Technical documentation for every part.

    Solution

    Multi-tier pricing automation. Distributors see wholesale. End users see retail. CAD files auto-attached to SKUs.

    Key Features

    • Multi-tier pricing (3+ levels)
    • Distributor portal
    • Technical doc library
    • Batch/lot tracking

    18% reduction pricing disputes

    COMPLEX QUOTES

    Equipment Manufacturers

    High-value equipment + parts/service

    Challenge

    Equipment = custom quotes. Parts = standard pricing. Service contracts = recurring. Need CPQ (Configure Price Quote) for complex sales.

    Solution

    RFQ system for equipment quotes. Self-service parts ordering. Subscription engine for service contracts. All unified.

    Key Features

    • CPQ (Configure Price Quote)
    • Parts + equipment unified
    • Service subscriptions
    • Approval workflows

    85% quote-to-order conversion

    CONTRACTOR SALES

    Trade Distributors

    Serve contractors with job-site pricing

    Challenge

    Contractors need quotes per job. Different pricing per project. Volume discounts complex. Need job tracking + invoicing.

    Solution

    Job-based pricing. Contractors create 'jobs' in portal, order materials per job. Auto-invoicing by job code.

    Key Features

    • Job costing
    • Project-based ordering
    • Contractor pricing tiers
    • Mobile ordering (job sites)

    33% increase repeat orders

    Native ERP Integration—No Middleware

    Real-time sync with your existing systems

    Your ERP is the Single Source of Truth

    Shopflow syncs with your ERP every 2 seconds. Pricing, stock, customer data—always current. No manual exports. No sync errors.

    Supported ERPs

    NetSuite
    SAP Business One
    Microsoft Dynamics 365
    Epicor
    Infor
    Custom ERP (via API)

    Key Benefits

    • Real-time inventory sync (<2 sec)
    • Auto-pricing updates (no manual entry)
    • Order flow to ERP automatically
    • Customer credit limits enforced
    • PO generation automated

    "Electrical distributor reduced pricing errors by 18% with ERP sync"

    Your ERP System
    Shopflow

    Sync <2 seconds

    Web Portal

    Mobile App

    POS System

    Real-time sync: <2 seconds

    ERP → Shopflow: Pricing, Stock, Customers
    Shopflow → ERP: Orders, Payments, Updates

    What Your Buyers Experience

    Amazon-level service for industrial purchasing

    Step 1 of 5

    Welcome Back

    • Company: Midwest Manufacturing Co.
    • Personalized dashboard with recent orders
    • Quick access to favorite products
    • Account tier and credit available displayed
    MR

    Mike R.

    Purchasing Mgr

    JC

    Janet C.

    Plant Manager

    DL

    David L.

    Finance Lead

    SP

    Sara P.

    Ops Director

    "Ordering from them is easier than Amazon now. I can place a $50K order at midnight from my phone on a job site."

    — Contractor, Calgary

    Order from the Job Site—Not the Office

    41% of industrial buyers order from mobile

    Mobile-First

    Your Buyers Aren't at a Desk

    Plant managers on factory floors. Contractors on job sites. Maintenance techs in equipment rooms. They need parts NOW. Mobile-optimized portal lets them order in 60 seconds.

    Barcode scanner (scan part #, add to cart)
    Voice search ('Order 20 units HV-2000')
    Quick reorder buttons (past orders 1-click)
    Emergency rush order flag
    GPS delivery tracking

    41% of B2B orders happen on mobile

    9:41

    Tap to scan or search

    Recent Orders

    HV-2000 (20 units)

    1-Tap Reorder

    Dashboard

    Quick Reorder

    GPS Track

    Why Industrial Distributors Choose Shopflow

    vs Generic B2B Platforms

    FeatureShopify B2BBigCommerceShopflow
    RFQ (Request for Quote)
    App required ($99/mo)
    Basic only
    Native (8sec quotes)
    ERP Integration
    API only (dev needed)
    API + apps
    Native connectors
    Multi-Tier Pricing
    Limited (3 tiers max)
    Good
    Unlimited tiers
    Catalog Size Support
    10K products (slows)
    100K+
    100K+ (optimized)
    Technical Docs/CAD Files
    Manual upload only
    Basic files
    Auto-attach per SKU
    Self-Service Order Tracking
    Basic portal
    Basic
    Advanced (maps, ETA)
    Bulk/Volume Discounts
    Manual rules
    Good
    Auto-calculated
    Approval Workflows
    Not supported
    Basic
    Multi-level approvals
    Mobile Optimization
    Responsive (slow)
    Responsive
    Native mobile UI
    Support for Industrial
    Generic support
    Generic
    Industrial-specific
    Total Monthly Cost (Apps)
    ~$350/mo (4+ apps)
    ~$250/mo
    $0 (all native)

    Save $4,200/year on apps + $135K on operations = $139K total savings

    Customer Success

    How an Electrical Distributor Saved $142K/Year

    Company Profile

    Industry

    Electrical components distributor

    Annual Revenue

    $12M

    Product SKUs

    8,500

    Active Accounts

    450 contractor accounts

    The Problem

    280 support calls/month

    $13K/year wasted

    Manual quotes: 42 min average

    Sales team buried

    After-hours orders lost to competitors

    $85K/year lost

    The Shopflow Solution

    Deployed self-service portal in 3 weeks

    Integrated NetSuite ERP

    Trained sales team (2 days)

    Support Calls

    280/month

    95/month

    66% reduction

    Savings: $8,775/year

    Quote Time

    42 min

    8 sec

    315x faster

    Savings: $48,000/year in sales time

    After-Hours Sales

    $85K lost

    $0 lost

    +$85K captured

    24/7 ordering enabled

    Total Impact

    $142,000

    Annual Savings

    Shopflow paid for itself in 12 days

    "Our contractors can order at 2am from job sites now. Support calls dropped 66%. Best ROI of any software we've ever bought."

    — VP Operations, Midwest Electrical Supply

    Industrial B2B Questions

    Ready to Transform Your Distribution?

    Join 200+ distributors automating orders, cutting support costs by 60%, and capturing after-hours sales.

    Real-Time Sync
    Enterprise Grade
    ERP Integrated